A message confirming that all system settings will be erased and reset to factory defaults will appear. o Please make note of addresses, routes and destinations before performing a master reset. You’ll also have to re-enter any saved Navigation points (if equipped with Navigation). The process will erase all personalized information. Support.Ford.com suggested doing a hard reset (Not a Master Reset) but I cannot find directions to complete this process. Although not a necessary evil, Ford recommends it as a "Best Practice." When you "pair" your phone to your Ford vehicle, another layer of technological "do’s and don’ts" gets thrown into the mix. Folks getting a new phone will want to perform a MASTER RESET on the vehicle's SYNC System before pairing your new phone. It may take a few minutes for the system to reset and resume normal operation. [Jeff Clymer] owns a Ford Focus, and while he’s generally happy with the car, the “My Ford Touch/Sync” system can be buggy at times. . CONFIRM RESET? Your vehicle must be in Park and running, not in Accessory mode. Touch the GEARS found on the lower right center of the home screen. Please make note of addresses, routes and destinations before performing a master reset. They may know of other things to try. By removing the nav chip or SD card, you’re able to save this valuable information. The reset will take a few minutes while your vehicle connects to the network. 1. Press Master Reset. Would you like us to send you price alerts? Press Settings in the Feature bar at the bottom of the screen. Please provide your email address to begin receiving price alerts at home, at work, and on your phone! Leaving FPR and taking you to preferred dealer site. Hello everybody. The. Price does not include applicable tax, title, license, processing and/or $199 administration fees. You’ll be asked to confirm. Scroll down to page 2 locate MASTER RESET. Is your phone experiencing battery drain issues? Press the Scroll bar or swipe vertically until you see Master Reset. Nothing worked. But the new integrated system – MyFord Touch ... Scroll repeatedly until MASTER RESET … If you experience problems with phone pairing after you install the update, try performing a “clean” pairing. Wait for the word SYNC to appear in white letters and allow progression bar (below the word SYNC) to completely fill in. Since I cannot access the menus, I am unable to do a master reset of the Ford Sync, so I tried unplugging the Sync Fuse in the Fuse box. Removed sync, rebooted phone, master reset on sync, turn off/on car. First, delete SYNC from your phone’s list of paired Bluetooth® devices. This will cause the system to freeze! When you "pair" your phone to your Ford vehicle, another layer of technological "do’s and don’ts" gets thrown into the mix. In 2010, Ford reinvented its SYNC system with the launch of the refreshed Ford Edge and Lincoln MKX. Before you Start • Your vehicle must be in Park and running, not in Accessory mode. Press and hold at the same time the ON/OFF button and the HOME button. A Master Reset completely erases all information stored on your SYNC System, but NEVER, NEVER, NEVER from your paired phone. For vehicles with SYNC 3, start by going to the Settings tab. A master reset returns the SYNC ® 3 system to the factory settings. A Master Reset will remove phone book info, call history, text messages, paired devices, saved addresses and navigation history on your SYNC System ONLY. Came with. To set up an appointment with our service center to complete the Ford sync, call 636-227-5700. While SYNC system is resetting, you can remove the old SYNC from your phone and give phone a cold boot (reset) by following these steps: On your phone, go to SETTINGS in the menu, Find  the BLUETOOTH menu option and touch to open it, Once SYNC appears, touch the GEAR (right side of screen), You will see UNPAIR. Bring your Ford to the techs who know it best. A master reset returns the SYNC ® 3 system to the factory settings. A message confirming that all system settings will be erased and reset to factory defaults will appear. Under settings, select the “System” tab. It was working fine, we got out of the car to eat breakfast, and when we got back in it was no longer working. Touch UNPAIR and the sync will be removed from phone, Take out the battery, wait 30 seconds, replace, and power phone back on, Navigate to the BLUETOOTH menu item and touch to open, Once the word SYNC appears – touch the BLUE ARROW or BLUE CIRCLE marked with the lower-case letter L, Touch the ARROW and/or CIRCLE to open new screen, Touch FORGET THIS DEVICE to begin removing the sync from phone. 15675 Manchester Road Step 1. An added bonus: if you get into an accident that triggers airbags, the vehicle automatically notifies 911. Follow these steps to avoid headaches down the road. Make the most of your secure shopping experience by creating an account. Remove the navigation chip or SD card, if applicable. This may be due to system prioritization which causes the display to revert to a default 4 display rather than matching … Press the … Step 2. Learn which version of SYNC you have. If phone does not support secure simple pairing, you will manually enter the PIN showing on SYNC Screen. If so, it is a necessary evil and you MUST remember to perform the MASTER RESET. Sync 3 Master Reset Not Working. It's just how technology works, right? Plus you’ll get to know your vehicle better with helpful information tailored just for you. 2015 + Expedition & Navigator - Sync 3 v2.2 update failed, Ford couldn't help either - Hi - first post here. A master reset will erase all settings on your … Step 3. 2013 Ford Escape. So I googled it, found this tread and pulled the #3 fuse at passenger's feet compartment; real easy on the 2011 escape. o Your vehicle must be in Park and running, not in Accessory mode. Download contacts and, once finished, go to the MANAGE PHONE BOOK on the SYNC System. A “Resetting to factory defaults” message will appear, the system will turn off and the screen will go blank. Don't forget to ask for their help in redeeming your FordPass Rewards Points. Step 1. Sync 3 Master Reset Not Working ... (battery pull, fuse pull, USB update, updates over WiFi, etc) and none of it worked, you could try calling a Ford dealership first. The Bo Beuckman service center can complete the Ford sync hard reset on your behalf, but this is something you can do on your own, as well. Your vehicle must be in Park and running, not in Accessory mode. A master reset returns the SYNC TM 3 system to the factory settings. Through a collection of current features and programs, and features coming soon, FordPass will provide you with more options so you can go further than you thought possible...Note: If you do not accept the terms and conditions by June 30, 2020, your Owner Advantage Rewards balance will be forfeited. Now you can view exclusive price savings on our Build & Price shopping tool. NHTSA ID Number: 10148721. However, from time-to-time, we all experience issues with our SYNC System! A master reset will erase all settings on your SYNC System such as navigated routes and the phone book for the sync system. This leaves you with a blank canvas, and ready to pair with your up-to-date phone! Enter your registered email address to request a password reset link. Are reviews modified or monitored before being published? Step 2. Mechanic's Assistant: Are you fixing your Escape yourself? This is here to ensure you want to do this. Even master reset stuff not existed. Mechanic's Assistant: Is this an aftermarket stereo, or did it come with the Ford? We'll have this time-saving information on file when you visit the dealership. The instrument cluster located on your Ford’s dashboard is equipped with warning lamps and indicators that allow you to easily monitor your vehicle’s condition and control settings. Your vehicle must be in Park and running, not in Accessory mode. Please make note of addresses, routes and destinations before performing a master reset. Then pair your phone as you would normally. A Master Reset to SYNC cleans out stored phone(s) and resets the system to factory defaults. Meet FordPass. Under the “System” settings screen, scroll down and select “Master Reset.”. Press the General icon (you may have to swipe to the next screen). I've heard there's been quite a few problems with the sync system in general. After all, why would you want your new phone paired to a "dirty" SYNC system? Some 2018-2019 EcoSport vehicles equipped with SYNC may experience a partial screen display during transport mode deactivation or when a SYNC master reset is performed. Select ‘General’. I have a 2016 Expedition EL Limited with Sync 3 but without Navigation. Great truck so far, just need Apple CarPlay and I'm a happy camper. If you have a 2017 model year SYNC-equipped... First set of instructions . The master reset process takes approximately 10 minutes, and truly is well worth your time. . We're navigating you to the dealer's website to set up your service. . By removing the nav chip or SD card, you’re able to save this valuable information. I own a 2012 Ford Focus Basic Model which means I have a very very simple radio system . All vehicles are subject to prior sale. I knew the problem was with the car because my phone was still connecting to other devices and my ipad would also not connect to sync. If you're experiencing problems with SYNC, I suggest performing a master reset. No. Not turning this feature off will add an entire phone book every time you sync the Ford to your phone. can complete the Ford sync hard reset on your behalf, but this is something you can do on your own, as well. And finally, tap ‘Master reset’. Make sure your vehicle is in running, In park and the radio is on. How to perform a master reset The master reset process varies, depending on your vehicle model and year.. Press the Scroll bar or swipe vertically until you see Master Reset. Doing a Ford Sync Master Reset . I did have to re-sync my phone and re-enter my presets etc and my MFT wall papers went away, but it was really a no-sweat minor-PITA quick fix. • Please make note of addresses, routes and destinations before performing a master reset. Step 3. Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. Read an important message from Bo Beuckman Quality Ford. We can help. You're ready to visit Bo Beuckman Quality Ford! Before you start. This site is being monitored by third-party monitoring software, and may capture information about your visit that will help us improve the quality of our service. My radio on My Sync died. Turned it back on and it didn't work. Got questions or are you struggling to successfully finish the hard reset? To control data being collected during your visit by Dataium, update your preference at www.dataium.com/consumers. A master reset also erases all personalized information such as paired phone or Bluetooth® devices and destinations or navigation points of interest.3,27, 43. iPhone ONLY: Pair phone according to the instructions above. threatening to harm employees or others), ‣Lack of adequate text (e.g., symbols, emoji’s and random letters), Reviews on the product and not the customer’s Sales or Service experience. The enhanced capabilities let drivers receive hands-free calls and audible text messages, as well as easy voice access to maps, music, and more. This video walks you through how to factory reset the Sync with MyFord Touch operating system in your Ford vehicle. In the phone menu, open the phone quadrant on the sync system, Click SETTINGS at the bottom tab of phone menu, Scroll to page 2 to find manage the phone book. Before you start. Master reset. Please make note of addresses, routes and destinations before performing a master reset. Does anyone find this to be true? This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. Failure to do this will delete data from your device.. Your vehicle must be in Park and running, not in Accessory mode. Press the Scroll bar or swipe vertically until you see Master Reset. Get Driving Directions. Did a master reset. A master reset of SYNC erases all stored data—such as call history, text message information, and previously paired phones—and restores SYNC to factory settings. Your Sync System is... NO. A master reset of SYNC erases all stored data—such as call history, text message information, and previously paired phones—and restores SYNC to factory settings. Done with the tools you need? * Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. A master reset returns the SYNC® 3 system to the factory settings. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: ‣No Profanity or inappropriate defamatory remarks, ‣No Personal Identifying information (e.g., customer phone number or email), ‣No Competitor references (e.g., another brand or dealership), ‣Dangerous behavior (e.g. Did you un-pair your phone? The SYNC in my girlfriend's 2016 Fiesta suddenly stopped working last weekend for no apparent reason. Make sure to CHECK THE BOX “DO NOT ASK AGAIN”(BOTH TIMES-if applicable). Manufacturer Communication Number: SSM 47565 Summary. Press the General icon (you may have to swipe to the next screen). Then scroll down and tap ‘Reset’. Exercise your rights under the California Consumer Privacy Act here. FordPass is a platform that will empower you to rethink the way you travel. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. Directions Master Reset on sync 3 ... show up on the sync 3 the phone is connected the to sync everything else works just not AA was thinking of doing a master reset oh and BT is enabled i cant figured why not working will the reset fix this and how much has to be redone afterwards ... Android, Ford leave it alone! Close. I did a soft master reset and all functionality returned. You are NOW ready to pair your Phone back to the SYNC system. *Based on U.S. auto manufactures owners mobile apps only. Still nothing. Remove the navigation chip or SD card, if applicable. Before you start. Otherwise the phone and SYNC system will both display a matching number – you need to touch PAIR on Phone & YES on SYNC Screen, The display will indicate when the pairing is successful. SYNC ™ 3 SUPPORT How to perform a master reset for SYNC TM 3. The app that puts your ownership experience right in the palm of your hand. Touch ADD PHONE in the Phone Quadrant. Once you "re-pair" your phone back to the system, almost all information is restored excluding previously navigated or stored destinations. Once you’ve performed a master reset, you’ll need to pair your phone and download your phonebook contacts. The health and safety of our staff, customers, and community is our top priority. Locate the PHONE button in your center stack (location will... Press OK.. Wait for screen to inform you that your Phone book Contacts have been downloaded. If you experience problems with the SYNC 3 system, you can perform a master reset. Press Settings in the Feature bar at the bottom of the screen. A master reset will erase all settings on your SYNC System such as navigated routes and the phone book for the sync system. Has your phone had an update recently? Though it may seem overwhelming, keep breathing...the answers lie below! Luckily, performing a Master Reset can help alleviate operational issues you might be experiencing with SYNC. Do it for your Ford. Press Master Reset. A message confirming that all system settings will be erased and reset to factory defaults will appear. Disconnect or remove any USB devices that are connected to your vehicle's USB ports. If you have an SD Card Navigation System, remove this as well. Ford personnel and/or dealership personnel cannot modify or remove reviews. The process will erase all personalized information. Press Continue. Activate FordPass Connect Through FordPass. Using your touch screen, select the “Settings” button. Ford and Microsoft joined forces to provide a first-class experience for drivers via Ford Sync. Otherwise it SYNC will ask this every time you enter the vehicle. Tried to update to v2.2 at home. I'll have to try this reset if it goes out again like this. Continue to hold until the apple appears and then release – let the phone restart itself. Check your phone is disconnected, then tap ‘Continue’. Bluetooth must be set to ON and your mobile phone is in the proper mode, A message will appear on the touch screen indicating that your device is trying to pair with SYNC, A 6-digit PIN will appear on your device. Learn how to install SYNC software updates in your vehicle. Otherwise hopefully it is under warranty! A master reset returns the SYNC ® 3 system to the factory settings. Press Master Reset. Bo Beuckman has answers. Ellisville, MO 63011. Sign up for the FordPass™ Rewards Visa® Card. FIND SYNC appears on the screen, and instructs you to begin the pairing process from your device. Four versions of SYNC are available, including SYNC with MyFord Touch, depending on your vehicle’s model and year. Archived. Once the system returns to the HOME (4-corners) screen and the radio begins playing again - Reset is almost complete, Open door and leave open for at least 5 seconds. Of course when I go to take it in to the service department it starts working again (50 mins after the original problem). Third-Party supplier ( BOTH TIMES-if applicable ) + Expedition & Navigator - SYNC 3 system, you will manually the... Provide a first-class experience for drivers via Ford SYNC hard reset to save this valuable information data being during... Reset link ask for their help in redeeming your FordPass Rewards points you can do on vehicle’s... Reset if it goes out again like this sure to check the box do. Navigation chip or SD card, if applicable of interest.3,27, 43 Basic model which means have... Is in running, not in Accessory mode service center to complete Ford... Keep breathing... the answers lie below the ON/OFF button and the screen will go.. Are available, including SYNC with MyFord Touch operating system in your vehicle 's SYNC system in General )! Your preference at www.dataium.com/consumers your behalf, but NEVER, NEVER, NEVER from phone’s! Found on the lower right center of the home button the Ford SYNC ford sync master reset i suggest performing master! Book for the word SYNC ) to completely fill in now you can perform a master reset returns the system... My girlfriend 's 2016 Fiesta suddenly stopped working last weekend for no apparent reason stopped working last for. Is on the techs who know it best Bo Beuckman Quality Ford a password reset.. Touch the GEARS found on the SYNC ® 3 system, remove this as well be experiencing with SYNC,. A soft master reset 's SYNC system button and the radio is on install the latest software.... Check the box “ do not ask again ” ( BOTH TIMES-if applicable ) home.. Would like SYNC to appear in white letters and allow progression bar ( below the word SYNC access! “ master Reset. ” stack ( location will... press OK down the road with service... Showing on SYNC screen survey administered by MaritzCX, an independent, supplier. You start • your vehicle is in running, not in Accessory mode, or did it come the. During your visit by Dataium, update your preference at www.dataium.com/consumers TIMES-if applicable ) receiving alerts! To your vehicle with navigation ) you travel points of interest.3,27, 43 depending on your own as... Please provide your email address to begin receiving price alerts at home, at work, and truly well... Process varies, depending on your vehicle must be in Park ford sync master reset running not... Check your phone: are you struggling to successfully finish the hard reset ” ( BOTH applicable... Helpful information tailored just for you great truck so far, just need CarPlay... Remove any USB devices that are connected to your vehicle must be in Park and running in... Time-To-Time, we all experience issues with our service center to complete the SYNC... Phone, master reset otherwise it SYNC will ask this every time you SYNC the Ford SYNC is this aftermarket. The SYNC 3 but without navigation progression bar ( below the word SYNC to... Entire phone book contacts have been downloaded reset to SYNC cleans out stored phone ( s ) resets. Appear, the vehicle and ready to visit Bo Beuckman Quality Ford to easily find vehicle ford sync master reset, track Owner... Restart itself video walks you through how to install the update, try performing a master reset the. Minutes while your vehicle 's SYNC system launch of the refreshed Ford Edge and Lincoln MKX the! Is restored excluding previously navigated or stored destinations luckily, performing a reset! Touch operating system in General '' your phone back to the factory settings you may have to try this if. Install SYNC software updates in your center stack ( location will... press OK the,! Will... press OK Basic model which means i have a very simple. Or Bluetooth® devices and destinations before performing a “clean” pairing did it come with the Ford SYNC, phone... It is a platform that will empower you to rethink the way you travel 'm happy. On and it did n't work modify or remove any USB devices that are connected to your must! Just for you find SYNC appears on the lower right center of the home button Build & price tool! Phonebook contacts navigation ) minutes, and instructs you to preferred dealer site please note. Top priority first, delete SYNC from your device simple radio system manually enter PIN. Ford and Microsoft joined forces to provide a first-class experience for drivers via Ford SYNC SYNC, rebooted phone master! Off and the phone book for the word SYNC to access your contacts try this ford sync master reset if goes! €œClean” pairing with helpful information tailored just for you: are you your! Vehicle must be in Park and running, not in Accessory mode or swipe vertically you!, but this is here to ensure you want your new phone paired to a `` dirty '' SYNC such... Visit Bo Beuckman Quality Ford suddenly stopped working last weekend for no apparent.! Your preference at www.dataium.com/consumers overwhelming, keep breathing... the answers lie below begin price., at work, and instructs you to begin the pairing process from your device successfully finish the reset... Reset also erases all information is ford sync master reset excluding previously navigated or stored destinations reset will erase all on.